Privacy Policy
How dawnshadebreeze protects and manages your personal information with transparency and care
Introduction
dawnshadebreeze is committed to protecting your privacy and ensuring the security of your personal information. This comprehensive privacy policy explains how we collect, use, store, and protect your data when you interact with our financial analysis platform and services. We believe in transparency, and this policy outlines your rights regarding your personal information and how you can exercise those rights.
By using our services at dawnshadebreeze.com, you agree to the collection and use of information in accordance with this policy. We want you to understand exactly what information we collect, why we collect it, and how we use it to provide you with better financial analysis tools and services.
Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
Personal Information
Usage Information
How We Use Your Information
We use the information we collect to provide, maintain, and improve our financial analysis services. Your data helps us deliver personalized experiences and valuable insights for your business decisions.
Your Financial Data Security
We understand that your financial information is sensitive. All financial data is encrypted both in transit and at rest, and we never share your specific financial details with third parties without your explicit consent.
Data Sharing and Third Parties
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.
Legal Requirements
We may disclose your information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Your Rights and Choices
You have important rights regarding your personal information. We respect these rights and provide you with tools and processes to exercise them effectively.
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request copies of your personal data | Contact our support team or use account settings |
| Rectification | Request correction of inaccurate data | Update through your account or contact support |
| Erasure | Request deletion of your data | Submit deletion request through support |
| Portability | Request transfer of your data | Contact support for data export options |
| Restriction | Limit processing of your data | Contact support with specific restrictions |
Data Security Measures
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We continue to evaluate and improve our security measures to maintain the highest level of protection possible.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention practices include:
Active Account Data
Personal information and financial data are retained while your account remains active and for up to 7 years after account closure to comply with financial regulations and potential legal requirements.
System Logs and Analytics
Usage logs and analytics data are typically retained for 2 years to help us improve our services and maintain system security. This data is anonymized where possible.
Communication Records
Support communications and important notifications are retained for 5 years to maintain service quality and resolve any disputes that may arise.
International Data Transfers
As we operate internationally, your information may be transferred to and processed in countries other than South Africa. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
We use standard contractual clauses approved by relevant authorities and ensure that all international transfers comply with applicable data protection laws. Your data receives the same level of protection regardless of where it is processed.
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to enhance your experience and provide personalized services. These technologies help us understand how you use our platform and improve our services.
You can control cookie preferences through your browser settings or our cookie management tools. However, disabling certain cookies may affect platform functionality.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through other communication channels.
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your rights, or need to report a privacy concern, please contact us:
Email: info@dawnshadebreeze.com
Phone: +27 11 984 4433
Address: 35 Sturdee Ave, Witbank, Emalahleni, 1035, South Africa
We are committed to resolving any privacy concerns promptly and will respond to your inquiries within 5 business days.